77phq Privacy Policy — How We Protect Your Data

1 Introduction

77phq ("we", "us", "our") is committed to protecting the personal information of everyone who uses our platform. This Privacy Policy describes how we collect, store, process, and protect your data when you visit our website, create an account, or use any of our gaming and betting services.

By registering on 77phq and using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described here. If you have questions about how we handle your data, you can reach our support team at [email protected].

This policy applies to all players accessing 77phq from the Philippines, whether through a desktop browser or the 77phq mobile app. All references to "data" and "personal information" cover any information that can identify you, directly or indirectly.

2 What Data We Collect

We collect personal data when you register, verify your identity, make a deposit, place a bet, or contact our support team. The categories of information we typically handle include:

Registration and Account Data

• Full name as it appears on your government-issued ID
• Date of birth (used to verify you are 21 or older)
• Email address and mobile number registered in the Philippines
• Username and hashed password (we never store passwords in plain text)

Identity Verification (KYC) Data

• Scanned or photographed copy of a valid Philippine government-issued ID (e.g., PhilSys, driver's licence, passport, SSS/GSIS card)
• Selfie or liveness check image submitted during KYC review
• Proof of address, where required

Financial Data

• Deposit and withdrawal transaction records in Philippine Peso (₱)
• Payment channel information (e.g., GCash account reference, bank account name) — we do not store full bank account numbers or e-wallet PINs

Technical and Usage Data

• IP address and approximate location at the time of login
• Device type, browser, and operating system
• Session duration, pages visited, and in-platform actions
• OTP verification logs for account security purposes

3 Why We Collect Your Data

Every piece of data we collect has a clear purpose. We do not gather information speculatively or beyond what is genuinely needed to operate the platform and keep your account secure.

We process your data on one or more of the following legal bases: performance of a contract (your account agreement with us), compliance with legal obligations, legitimate interests in operating a secure platform, and your explicit consent where required.

4 Who We Share Your Data With

77phq does not sell your personal information to third parties for marketing or advertising. We may share data with specific categories of recipients only to the extent necessary for the purposes described in this policy.

Service Providers

We work with trusted third-party providers who help us operate the platform — including KYC verification services, payment processors, cloud infrastructure providers, and fraud detection tools. These providers are contractually required to handle your data securely and only for the purposes we specify.

Payment Channels

When you make a deposit or request a withdrawal, relevant transaction information is shared with the payment provider you selected (such as a Philippine bank or local e-wallet service). This is limited to what is required to complete the transaction.

Legal and Regulatory Authorities

We may disclose your information to law enforcement agencies, courts, or regulatory bodies if required by applicable law or in response to a valid legal request. We will not voluntarily share data beyond what is legally required.

Business Transfers

If 77phq undergoes a merger, acquisition, or asset transfer, your personal data may be transferred as part of that process. We will notify registered users of any material change in data ownership or handling practices.

5 How We Keep Your Data Secure

Security is a core part of how 77phq is built and operated. We apply multiple layers of technical and organisational controls to protect your personal information from unauthorised access, loss, or misuse.

• SSL/TLS encryption on all data transmitted between your device and the 77phq platform
• Password hashing using industry-standard algorithms — your password is never stored in a readable format
• OTP verification for login sessions and sensitive account actions
• Access controls limiting which staff members can view account-level personal data
• Automated monitoring for unusual login attempts, suspicious transactions, and account abuse patterns
• Regular security reviews of platform infrastructure and third-party integrations

While we take all reasonable steps to protect your data, no system is completely immune to risk. You also have a role to play: use a strong, unique password for your 77phq account, enable any available two-factor options, and never share your login credentials with anyone.

6 Data Retention

We keep your personal data for as long as your account is active and for a reasonable period afterward, in line with our legal obligations and legitimate business purposes.

• Account data is retained for the duration of your account and for a defined period after account closure, to allow for dispute resolution and compliance with applicable record-keeping requirements.
• KYC documents are retained as required by applicable anti-money laundering and identity verification obligations.
• Transaction records in Philippine Peso are maintained for the period required by financial record-keeping rules.
• Technical logs such as IP address records and session data are typically retained for shorter periods unless required for an active fraud or security investigation.

Once data is no longer needed and retention obligations have been met, we securely delete or anonymise it.

7 Your Rights Over Your Data

As a 77phq player, you have rights in relation to the personal data we hold about you. These include:

• Right to access: You may request a copy of the personal information we hold about you.
• Right to correction: You can ask us to correct inaccurate or outdated information in your account profile.
• Right to deletion: In certain circumstances, you may request that we delete your personal data. Note that some data may need to be retained to comply with legal obligations.
• Right to restrict processing: You may ask us to limit how we use your data in specific situations.
• Right to object: Where we process data based on legitimate interests, you have the right to object to that processing.
• Right to withdraw consent: Where we rely on your consent to process data, you can withdraw that consent at any time — though this will not affect processing that took place before withdrawal.

To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable time frame. We may need to verify your identity before processing a request.

8 Cookies and Tracking

77phq uses cookies and similar technologies to keep the platform running smoothly and to understand how players use our services. Cookies are small files stored on your browser that help us remember your session, preferences, and security status.

Types of Cookies We Use

• Essential cookies: Required for the platform to function — login sessions, security tokens, and OTP flow management. These cannot be disabled without breaking platform functionality.
• Analytics cookies: Help us understand how players navigate the platform, which sections are most visited, and where technical issues arise. Data collected is aggregated and not tied to individual identities.
• Preference cookies: Remember your settings, such as language and display preferences, so you do not need to reconfigure them each time.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect your experience on the platform, particularly features that rely on persistent session data.

9 Protection of Minors

77phq is strictly an adults-only platform. We do not knowingly collect personal information from anyone under 21 years of age. Age verification is part of our registration and KYC process precisely to enforce this rule.

If we become aware that a minor has registered an account or submitted personal data, we will immediately suspend the account and delete the associated data. If you believe a minor has accessed the platform using your details, contact our support team right away.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, changes to applicable law, or improvements to our data practices. When we make material updates, we will notify registered users through the platform or by email.

The date at the top of this page reflects when the policy was last revised. We encourage you to review this page periodically. Your continued use of 77phq after an update constitutes your acceptance of the revised policy.

For questions or concerns about this Privacy Policy or how your data is handled, reach our team at [email protected]. We are here to help and will respond as promptly as we can.